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How Incidence Response is Managed Using Security Standard Operations Procedure When there is a security breach or a computer incident, a good way to address and manage this is through an organized method referred to as incident response. The objective is to be able to handle the situation in a manner that can limit the damage incurred and, at the same time, reduce recovery time and costs. The incident response includes a policy which helps to serve as a guideline in determining the kind of incident and which provides procedures to be followed to help resolve when an incident occurs. The composition of an organization’s incident response is the computer incident team, security, IT staff, representatives from the legal, human resources and public relations departments. SANS (SysAdmin, Audit, Network and Security) Institute, a world-class security operations center, in their experiences in handling computer incidents, they have offered these steps to address an incident effectively.
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It is the main duty of an organization to prepare and educate users and the IT staff of the importance of updated security measures and train them how to respond to computer and network security incidents properly and quickly.
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It is an important need to create an incident response team, due to the fact that there is the threat of a computer incident, so that this group can function according to their task and act on resolving it. If the team finds out that the incident is a security incident, they can contact CERT (Computer Emergency Response Team) Coordination center, which can track the internet security activity and has current information on viruses and worms. The team continues to determine as to how far has the problem spread over the systems and devices and contains the spreading by disconnecting the affected areas in order to prevent further damage. Then the team verifies the origin of the incident, so that the root cause and all traces of malicious code are removed. After eradicating the root cause and traces of the malicious code, the data and software are restored from the already clean, backup files, making sure that no vulnerabilities remain and that systems are monitored for any sign of recurrence. An incidence report is made by the team, reflecting the incident and how it was handled and giving recommendations for future response and preventing any such recurrence. Creating an incident response team can be effective if the IT staff has the qualification, competence to fill in the role as incident responders and security operations center analysts. Large corporations with extensive networks put premium on outsourcing security providers or contracting specialists to help them in their incident problems. To most organizations, they utilize a mix of their in-house incident team collaborating with an outsourced security analysts. What is most fundamental is for the organization to provide the right, standard training to the in-house incident response team through a security provider whose service is of global standards.